Notice of Privacy Practices

Last updated: August 8, 2026

CampityCamp respects our clients and their children’s privacy and takes steps to make sure any personal or sensitive information collected is kept safe. Information we collect is used for CampityCamp services (including CampMatch) and as required by law.

If you use our website or CampMatch, you agree to the practices described in this Privacy Notice. Please review this Notice regularly as it is subject to change at any time.

Information We Collect

Information You Provide

When using CampityCamp's services (including CampMatch), we collect:

• Contact information (name, email, phone number / mobile number, address)
• Child participant information (name, age or date of birth, characteristics, interests, medical information when provided for registration, emergency contacts)
• School and calendar information (school name, calendar links or files, schools-out dates)
• CampMatch preferences and planning details used to match camps and schools-out care
• Payment information (credit card details, billing address) when you purchase or we process a payment
• Account credentials or passwordless login tokens
• Communication preferences, including whether you opted in to SMS/text messages and related timestamps
• Any additional information you provide for camp registration or matching

Automatically Collected Information

We automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, interactions)
• Location information
• Cookies and similar tracking technologies

How We Use Your Information

We use collected information to:

• Operate CampMatch and surface camp / schools-out options that may fit your family
• Process camp registrations and payments (when you use booking assistance)
• Communicate about bookings, waitlist status, schools-out timing, and product updates via email and, if you opt in, text message
• Complete required camp documentation and waivers (when authorized)
• Provide customer support
• Improve our services
• Send relevant updates about camp opportunities
• Comply with legal obligations
• Prevent fraudulent activities

Text Messages (SMS/MMS)

When you sign up for CampMatch, we may ask for a mobile phone number. We send text messages only if you affirmatively opt in (for example by checking the SMS consent box during onboarding or in your account settings). Texts may include camp matching updates, availability alerts, booking or registration reminders, schools-out timing notices, support replies, and other CampMatch / CampityCamp service communications. Message frequency varies. Message and data rates may apply.

We store your phone number and opt-in status (and the time of opt-in) so we can honor your preferences and comply with messaging laws. Reply STOP to unsubscribe. You can also update preferences in your CampMatch account where available, or contact us at [email protected]. Reply HELP for help. Opting out of texts does not automatically cancel a paid CampMatch subscription.

We may use trusted messaging providers to deliver texts. Those providers process your number and message content only to send messages on our behalf and as described in their own privacy practices.

Information Sharing

With Camps

We share necessary information with camps to complete registrations (when you ask us to help with booking or registration), including:

• Participant information
• Emergency contacts
• Medical information
• Signed waivers and consent forms

CampMatch recommendations alone do not automatically share your child’s full profile with a camp; sharing for registration happens when you pursue a booking or otherwise authorize it.

With Service Providers

We may share information with trusted service providers for:

• Payment processing
• Customer support
• Email communications
• SMS / text message delivery
• Data analytics
• Fraud prevention
• Calendar or document processing used to identify schools-out dates

Legal Requirements

We may disclose information:

• To comply with legal obligations
• To protect our rights and property
• To prevent or investigate possible wrongdoing
• In response to valid legal requests

Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data
• Secure data storage
• Regular security assessments
• Limited employee access
• Secure payment processing

Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Opt out of CampMatch / CampityCamp text messages (reply STOP or update account preferences)
• Update your preferences
• Request data portability

Children's Privacy

We collect information about children only with parent/guardian consent and only as necessary for camp registration, CampMatch matching, and related CampityCamp services. This information is:

• Used for camp registration and/or CampMatch planning and recommendations
• Shared with a camp when needed for registration you authorize
• Protected with enhanced security measures
• Deleted when no longer needed, subject to legal and legitimate business retention needs

Cookie Policy

We use cookies to:

• Maintain your session
• Remember your preferences
• Analyze site usage
• Improve user experience

You can control cookie settings through your browser preferences.

Data Retention

We retain your information:

• As long as necessary to provide services (including CampMatch)
• As required by law
• Until you request deletion
• For legitimate business purposes

International Data Transfers

If we transfer your data internationally, we ensure appropriate safeguards are in place.

Updates to Privacy Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or website notice.

Contact Us

For privacy-related questions or concerns, contact us at [email protected].

Changes to Terms

We reserve the right to modify these Terms at any time.

We will notify users of any material changes to these Terms.

Continued use of the Service after changes constitutes acceptance of the modified Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Travis County, Texas, without regard to its conflict of law provisions.